Terms of service
OVERVIEW
Welcome to VELIORA! The terms "we," "us," and "our" refer to VELIORA. VELIORA operates this store and website, including all related information, content, features, tools, products, and services to provide you, our customers, with a curated shopping experience ("Services"). VELIORA is powered by Shopify, which allows us to provide the Services to you.
The terms and conditions below, along with any policies referred to herein ("Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and include areas such as warranty disclaimers and liability limitations.
By accessing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
PART 1 - ACCESS AND ACCOUNTS
By agreeing to these Terms of Service, you acknowledge that you are at least of legal age as defined by the state or province where you reside, and that you have given us permission to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, payment information, shipping information, and billing information. You warrant and guarantee that all information you provide in our stores is accurate, up-to-date, and complete, and that you have all the necessary rights to provide this information.
You are solely responsible for maintaining the security of your account login information and all account activity. You may not transfer, sell, assign, or license your account to any other person.
PART 2 - OUR PRODUCTS
We have made every effort to provide accurate images of our products and services in our online stores. However, please note that the color or appearance of the product may differ from the image displayed on your screen due to the type of device you use to access the store and your device settings and configuration. We
do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be as described or displayed in our online store.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue sales of any product at any time and may limit the quantity of any product we offer to any individual, geographic area, or jurisdiction, as the circumstances may be.
PART 3 - ORDERS
When you place an order, you are making a purchase offer. VELIORA reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not accepted until VELIORA confirms acceptance. We must receive and process your payment before the order is accepted. Please carefully review your order before submitting it, as VELIORA may not be able to fulfill cancellation requests after the order has been accepted. In the event we do not accept, modify, or cancel your order, we will endeavor to notify you by contacting you at the email address, billing address, and/or phone number provided at the time of ordering.
Products you purchase are only eligible for return or exchange under our Refund Policy.
You warrant and guarantee that the products you purchase are for personal or household use and not for resale or commercial export.
PART 4 - PRICING AND PAYMENT
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time of ordering and will be stated in your order confirmation email. Unless otherwise stated, the listed price does not include taxes, shipping fees, handling fees, customs fees or import fees.
Prices listed on our online store may differ from prices sold at physical stores or on other third-party operated online stores or stores. Occasionally, we may offer promotions on the Service, which may affect pricing and are governed by separate terms and conditions from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail.
You agree to provide complete and accurate current purchase, payment, and account information for all purchases made at our store. You agree to keep your account and other information up-to-date, including your email address, credit card number, and expiry date, so that we can complete your transaction and contact you when necessary.
You warrant and guarantee that (i) the credit card information you provide is true, accurate, and complete, (ii) you are duly authorized to use that credit card for the purchase, (iii) any charges incurred by you will be paid by your credit card company, and (iv) you will pay any charges incurred at the listed price, including shipping and handling fees and all applicable taxes, if any.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for delays in shipping and delivery. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping companies, customs procedures, or events beyond our control. Once we hand over the product to the shipping carrier, ownership and risk of loss transfer to you.
SECTION 6 - INTELLECTUAL PROPERTY RIGHTS
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos and audio, as well as their design, selection and arrangement, are owned by VELIORA, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit your use of the Service for personal, non-commercial purposes only. You are not permitted to copy, distribute, modify, create derivative works, publicly display, publicly perform, reproduce, download, store, or transmit any material on the Service without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or is construed to grant you a license or other rights under any patents, trademarks, copyrights, or other intellectual property rights of VELIORA, Shopify, or any third party. Unauthorized use of the Service may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by VELIORA.
The name, logo, product and service names, designs, and slogan of VELIORA are trademarks of VELIORA or its affiliates or licensors. You may not use those trademarks without the prior written permission of VELIORA. Shopify's name, logo, product and service names, design, and slogan are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Service are trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may be offered access to third-party client tools as part of the Service, which we do not monitor, control, or have any interference with.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions and without any endorsement. We will not be liable for any liability arising from or related to your use of third-party optional tools.
Your use of any optional tools provided through the website is entirely at your own risk and responsibility, and you should ensure that you are familiar with and agree to the terms under which such tools are provided by the relevant third-party provider.
In the future, we may also provide new features through the Service (including the release of new tools and resources). Such new features will also be considered part of the Service and subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Service may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave the Service to access these third-party materials or websites, you do so at your own risk.
We are not liable for any damages or losses related to your access to any third-party website, or your purchase or use of any products, services, resources, or content on any third-party website. Please carefully review the third-party policies and practices and ensure you understand them before engaging in any transactions. Any claims, requests, inquiries, or questions relating to third-party products and services should be directed to the third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
VELIORA is operated by Shopify, which allows us to provide the Service to you. However, all purchases you make in our Store are made directly with VELIORA. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of any purchase between you and VELIORA, including any injury, damage, or loss arising from purchased products and services. You hereby declare a complete waiver of Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchases with VELIORA.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Service is subject to our Privacy Policy, which can be viewed here, and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here . By using the Service, you acknowledge that you have read these privacy policies.
Because the Service is hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Service to provide and improve the Service for you. Information you submit to the Service will be transmitted to and shared with Shopify and third parties, which may be located in countries other than where you reside, to provide the service to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or transmit any ideas, suggestions, feedback, reviews, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback on any medium for any purpose, including commercial purposes. For example, we may use our rights under this license to operate, provide, evaluate, enhance, improve, and promote the Service, as well as to perform our obligations and enforce our rights under the Terms of Service.
You also warrant and represent that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting your Feedback; and (iii) Your response will comply with these Terms. We have no and will not be obligated to (1) keep your response confidential; (2) pay compensation for your response; or (3) respond to your response.
We may, but are not obligated to, monitor, edit, or delete response that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, libelous, obscene, obscene, or otherwise offensive or infringing on the intellectual property rights of any party or these Terms of Service.
You agree that your response will not infringe on any third-party rights, including copyright, trademark, privacy, personal or other personal or proprietary rights. You also agree that your comments will not contain defamatory or illegal, abusive or obscene content, or any computer viruses or other malware that could affect the operation of the Service or any related websites. You may not use a fake email address, impersonate someone else, or mislead us or third parties about the origin of any comments. You are solely responsible for all comments you provide and their accuracy. We are not responsible for and have no legal liability for any comments posted by you or any third party.
SECTION 12 - ERRORS, INACCURACIES AND MISLEADINGS
Occasionally, information on or within the Service may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping fees, shipping times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted an order).
SECTION 13 - PROHIBITED USES
You may only access and use the Service for lawful purposes. You may not access or use the Service, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, or state regulations, laws, rules, or local regulations; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, demean, threaten, or injure any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to transmit or request the transmission of any advertising or promotional material, including any "junk mail," "chain mail," "spam," or any other similar solicitations; (h) to impersonate or attempt to impersonate any other person or entity; or (i) engaging in any other conduct that restricts or hinders anyone's use or enjoyment of the Service, or conduct that we determine could harm VELIORA, Shopify, or the Service's users, or cause them to be held legally liable.
Additionally, you agree not to: (a) upload or transmit viruses or any other type of malicious code that could be used in any way to affect the functionality or operation of the Service; (b) copy, duplicate, extract, sell, resell, or exploit any part of the Service; (c) collect or track the personal information of others; (d) send spam, online scams, website spoofing, or impersonate the service; (e) use any robots, data collectors, data collection and extraction tools, automated devices or processes, AI tools (such as AI agents), or automated or manual means to access the Service; or (f) interfere with, bypass, or break security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Service. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
SECTION 14 - AGENTS
14.1 This section (“Agent Terms”) applies if you use, authorize, activate, or cause the deployment of Agents to access, use, or interact with any of the Services. “Agent” means any software or service that performs automatic or semi-automatic actions on behalf of or at the direction of any individual or organization and may be executed on behalf of or using the equipment of an individual, without direct supervision.
14.2 No Agent may access, use, or interact with the Services unless, at all times, it identifies itself and operates strictly in accordance with the requirements in section 14.4 below. Furthermore, no Agent may access, use, or interact with the Service unless we have instructed the Agent not to access, use, or interact with any service.
14.3 We may limit, including by technical means, whether and how any Agent can access, use, and interact with the Service.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request comes from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obscure any access, use, or interaction originating from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or passing CAPTCHA or measures intended to distinguish computer use from human use, (iii) truthfully answering any questions or prompts intended to determine whether interactions originate from humans or computers, (iv) not circumventing or bypassing any measures intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Service.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Service (or any part thereof) at our sole discretion at any time without notice, and you shall remain liable for all amounts due and including the date of termination.
The following shall continue to apply after any termination: Intellectual Property, Responses, Termination, Disclaimer of Warranty, Limitation of Liability, Indemnification, Separability, Waiver of Rights; the Entire Agreement, Assignment, Applicable Law, Privacy Policy and any other provisions which by their nature are required to remain in effect after termination.
SECTION 16 - DISCLAIM OF WARRANTY
Information presented on or through the Service is provided for general informational purposes only. We do not guarantee the accuracy, completeness or usefulness of this information. Any reliance you place on such information is entirely at your own risk. We disclaim all liability arising from any reliance you or any other visitor places on the Service, or anyone who may be informed of any of its content, in such materials.
EXCEPT AS STATED BY VELIORA, SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS REGARDING MERCHANTABILITY, MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, DURABILITY, OWNERSHIP, AND NON-INFLUENCE OF COPYRIGHT. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNSTOP, TIMELY, SECURE, OR ERROR-FREE. SOME LEGAL AREAS RESTRICT OR DO NOT ALLOW THE REFUSAL OF IMPLIED OR OTHER WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 17 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN ALL CASES, VELIORA, ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATED COMPANIES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR PERSONS OF SHOPIFY AND ITS AFFILIATED COMPANIES, WILL NOT BE LIABLE FOR ANY DAMAGE, LOSS, CLAIM, OR ANY DIRECT OR INDIRECT INJURY. ANY ACCIDENTAL, PENALTY, SPECIAL, OR CONSEQUENTIAL LIABILITY, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGE, WHETHER BASED ON CONTRACT, CIVIL LIABILITY (INCLUDING NEGLIGENCE), OR LIABILITY ARISING FROM YOUR USE OF ANY ANY SERVICE OR PRODUCT PURCHASED THROUGH THOSE SERVICES, OR FOR ANY OTHER CLAIM RELATED TO THE USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERROR OR OMISSION IN ANY CONTENT, OR ANY LOSS OR DAMAGE ARISING FROM THE USE OF THE SERVICES OR ANYTHING ANY CONTENT (OR PRODUCT) THAT IS POSTED, TRANSMISSIONED, OR OTHERWISE PROVIDED THROUGH THE SERVICES, EVEN IF NOTICED OF THE POTENTIAL FOR SUCH DAMAGES.
SECTION 18 - INdemnification
You agree to indemnify, defend, and hold VELIORA, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers against any loss, damage, liability, or claim, including reasonable attorney's fees, payable to any third party due to or arising from (1) your breach of these Terms of Service or the materials to which they are incorporated by reference, (2) your breach of any law or third-party rights, or (3) your access to and use of the Service. We will notify you of
any claim for which indemnification is due, provided that failure to notify you in a timely manner would not lessen your obligation unless you have suffered substantial damage. We may control the defense and settlement of such claims at your expense, including the selection of counsel, but will not settle any claims requiring non-monetary obligations from you without your consent (which may not be unreasonably refused). You will cooperate in the defense of compensated claims, including providing relevant documentation.
ARTICLE 19 - SEPARATION
In the event that any provision of these Terms of Service is determined to be illegal, invalid or unenforceable, that provision shall remain enforceable to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed separate from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.
ARTICLE 20 - WAIVER OF RIGHT; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this website or relating to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or concurrent agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed in a way that is detrimental to the drafting party.
SECTION 21 - ASSIGNMENT
You may not assign, assign, or subassign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be void. We may assign, subassign, or subassign these Terms and our rights and obligations without your consent or notice.
SECTION 22 - APPLICABLE LAW
These Terms of Service and any separate agreements by which we provide the Services to you will be governed by and interpreted in accordance with the laws of the federal and state or territory courts in the jurisdiction where VELIORA is headquartered. You and VELIORA agree to the individual jurisdiction and jurisdiction of those courts.
SECTION 23 - TITLES
The titles used in this agreement are for convenience only and shall not limit or affect these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You may view the latest version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use or access of the Service after any changes to these Terms of Service are posted signifies your acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
For any questions regarding the Terms of Service, please email us at info.veliorafitness@gmail.com .
Our contact information is listed below:
VELIORAFITNESS store - a subsidiary of Global E-commerce Limited Liability Company
Trade name: VELIORA
Phone number: (213) 964-8686
Email: info.veliorafitness@gmail.com
Physical address: 1001 S. Main St., Ste 600, Kalispell MT 59901, USA